OnDuty AI Always On-Call

An AI-powered on-call agent that investigates alerts, resolves known issues, and only pages your team when it truly matters.

Capabilities

• AI-First Triage — Your AI on-call agent investigates alerts instantly — gathering context, querying logs, and determining severity.
• Natural Language Interaction — Chat with your AI analyst in plain English. Ask questions, request runbooks, or get status updates from Slack.
• Smart Escalation — AI determines when human intervention is needed and pages the right engineer with full context and suggested actions.
• On-Call Schedule Management — Intelligent scheduling that accounts for timezone, workload, and expertise, with automatic context-carrying handoffs.
• Predictive Alerting — AI learns from historical patterns to predict issues before they trigger alerts.