# CVE-2025-48388

## Summary

- **CVE ID:** CVE-2025-48388
- **Severity:** HIGH
- **CVSS Score:** 7 (CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N)
- **CWE:** CWE-134, CWE-93
- **Published:** May 29, 2025
- **Last Modified:** Mar 13, 2026

## Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

## Affected Products

- freescout-help-desk — freescout (< 1.8.178)

## References

- [CNA](https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq)
- [CNA](https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370)

## Exploitation Prediction (EPSS)

- **EPSS Score:** 0.38%
- **EPSS Percentile:** 31.7

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_Exported from OnDuty AI Vulnerability Intelligence on 2026-09-10._